Legal
Plain English. On purpose.
Being readable is a brand act.
Privacy Policy
- Entities covered: SmartyPants Holdings, SmartyPants Capital, SmartyPants Advisory.
- Data collected via website forms and the Simple Diagnostic, including company and contact details and R&D spend information.
- Purposes: responding to enquiries, preparing your Simple Diagnostic and assessment, and marketing with your consent.
- Storage and processors: our CRM, email platform and analytics providers.
- We handle your information in line with the Australian Privacy Principles (APPs).
- You can request access to, or correction of, your information, or raise a concern, at any time.
- Contact: privacy@smartypants.capital.
Website Terms
- Content on this site is informational and does not constitute an offer of finance or advice.
- All pricing is indicative; final terms are confirmed in your term sheet or engagement letter.
- SmartyPants owns the intellectual property in this site's content and brand assets.
- Acceptable use: no unlawful, harmful or infringing use of this site.
- Liability is limited to the extent permitted by law.
- These terms are governed by the laws of New South Wales, Australia.
If you need help
- How to reach us: email actualhelp@smartypants.capital with the details, and a real human takes it from there.
- Acknowledgement: within one business day, in line with our service standard.
- Resolution process: a named person looks into it and responds with an outcome and, where relevant, next steps.
- Escalation: if you're not satisfied, escalation contacts and external dispute resolution options are provided at that stage.
Disclaimers
- SmartyPants Holdings Pty Ltd (ABN 64 699 512 420, ACN 699 512 420) provides the SmartyPants services described on this site.
- SmartyPants Capital (R&DTI advance lending) and SmartyPants Advisory (R&DTI claims) are operating brands of SmartyPants Holdings Pty Ltd.
- All rates and figures on this site are indicative, subject to assessment and confirmed in your term sheet or engagement letter.
- Nothing on this site guarantees any ATO outcome, refund amount, approval or timing.
- Worked examples and case studies are illustrative only.